Frequently Asked Questions
Everything you need to know about our products and services.
Are your oils 100% pure?
Yes, all our 'Natural Essential Oils' are 100% pure, steam distilled or cold pressed, with no additives or synthetic adulterants. We provide GC-MS reports on request.
Do you offer samples?
You can request product samples by contacting us through email at sales@lavenol.com. We typically provide samples for quality evaluation purposes for B2B clients.
What is your minimum order quantity (MOQ)?
Our MOQs are flexible. For high-value oils like Agarwood, we offer smaller pack sizes (e.g., 100g). For standard oils, we start from 1kg aluminum bottles.
Do you ship internationally?
Yes, we export to over 50 countries including USA, Europe, Middle East, and Asia. All shipments are UN-compliant for safe transport.